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Shipping, Postage & Handling

Babu Free Shipping when you spend over $100 NZD

When you spend over $100 NZD with Babu before freight and after application of any discount codes, then you become eligible for free freight locally & internationally.

All deliveries must include a street address and phone number. We do not deliver to PO Boxes. We do not charge extra for rural deliveries. We accept no responsibility for undelivered parcels.

New Zealand Delivery
A courier is used for all town, city and rural deliveries. Please allow up to 2-3 working days for your order to arrive. All our parcels are sent AUTHORITY TO LEAVE unless you specify in the comments section you would like a signature required.

International Delivery
All Australian orders are sent via Toll or Omni Parcel and are picked up Tuesdays and Thursdays only, please allow 4-7 working days from when they leave our warehouse.

All other international orders are sent through NZ Post, International Air or NZ Courier international Post and is a non tracked service, parcels can be sent to PO Boxes and rural areas . Please allow up to 20 working days. Unfortunately NZ Post orders have limited tracking, depending where they are going and we accept no responsibility for any undelivered parcels.

Delivery to Russia: Please be aware we cannot send tracked parcels to Russia unless you supply us with a business address. Delivery to a residential address can only be UNTRACKED and is extremely unreliable. This is due to Russian customs.
If you choose this service it is at your own risk and we will not be able to refund your order / freight if you don't receive it.

Please note:

  • Working days do not include Saturday, Sunday or public holidays.
  • Delays due to customs clearance or internal service are not accounted for. International orders may be subject to import duties or taxes levied by the authorites in your country. These duties, taxes or charges are payable by the receiver. The threshold in the UK is very low for payment of duties/taxes – around a GBP20 value.
  • Deliveries to out of town / rural areas may take longer.

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